Managed connectivity solutions for business, events & remote sites across the UK
When a business loses its primary internet connection, the impact can quickly spread to payments, cloud systems, VoIP, customer service and day-to-day operations. Click Telecom provides emergency internet connectivity across the UK, using managed 4G/5G, bonded and hybrid solutions to restore critical connectivity while the primary service is repaired.
Whether your connection has failed because of an ISP outage, damaged cabling, fire, flood or another unexpected incident, we can provide an alternative route back online while the underlying problem is resolved. The service is fully managed and can support critical business systems until normal connectivity is restored.
We respond to every kind of connectivity emergency. If your business cannot operate without internet, we can help.
Fire, flooding or other physical damage can leave a business without its normal fixed connectivity. We can deploy an independent emergency connection to the affected premises or an alternative working location while permanent services are repaired or restored.
If your existing broadband, leased line or internet service fails unexpectedly, we can provide an alternative connection while your provider investigates or repairs the fault. Same-day and next-day deployment options are available for urgent requirements.
Following a cyber incident, your IT or security team may need a separate internet connection while existing network services are investigated or restored. We can provide independent emergency connectivity to support recovery operations, with the network configuration agreed with your technical team.
Building works, accidental damage or infrastructure faults can unexpectedly take fixed connectivity offline. We can deploy an independent emergency connection while cabling or other permanent infrastructure is repaired or restored.
We assess what has failed, which critical systems need restoring and what connectivity is available at your location. Depending on the situation, we can dispatch pre-configured equipment or deploy an engineer with bonded 4G/5G, hybrid or satellite connectivity to establish an alternative route online.
No engineer needed
For straightforward outages where suitable mobile coverage is available, we can rapidly dispatch a pre-configured router to provide an alternative internet connection. Setup can usually be supported remotely, allowing critical business systems to reconnect without waiting for the failed fixed service to be repaired.
Multiple connections bonded
For outages where a single mobile connection may not provide enough capacity or resilience, we can combine multiple 4G and 5G connections from different networks. This can provide a stronger temporary recovery connection for critical business systems while the primary service is being repaired.
Independent of fixed-line infrastructure
LEO satellite services such as Starlink can provide an alternative connection where fixed infrastructure has failed and suitable mobile connectivity is unavailable. Satellite can also be combined with 4G/5G for more demanding recovery requirements, subject to site and installation conditions.
A simple, fast process designed to minimise your downtime.
Contact us by phone or form. We assess your situation immediately and confirm availability.
We select the right hardware for your location, speed requirements and timescales.
Equipment is dispatched or an engineer is mobilised according to the recovery solution required. Same-day and next-day deployment is available for urgent incidents, subject to location, equipment and site access.
For straightforward deployments we can support setup remotely. Where the incident or network requirement is more complex, an engineer can install and test the emergency connection on-site before handover.
We monitor the connection and provide ongoing support for as long as you need the service.
Trusted by organisations across the UK
"Click Telecom had us back online within hours of the fire. Without them we would have lost days of trading. The team were professional, fast and completely stress-free to deal with."
Operations Manager, UK Retail Business
CHEC needed to maintain communication and data access across multiple clinical sites. Click Telecom implemented emergency internet solutions that kept patient records, appointment systems and clinical communications running without interruption.
Read case study
A busy independent petrol station in Reading relied on BT broadband for critical operations including payment terminals and EPOS systems. When their connection failed, Click Telecom provided emergency internet within hours, preventing lost revenue and customer disruption.
Read case studySame-day and next-day deployment is available for urgent requirements, depending on your location, equipment availability and site access. Straightforward outages may be restored using pre-configured equipment with remote support, while more complex incidents can require an engineer on-site. We confirm the fastest appropriate deployment option when you contact us.
No. This is a fully managed service. For straightforward emergency deployments, we can provide pre-configured equipment and support setup remotely. Where the incident or network requirement is more complex, an engineer can install and test the connection on-site. We can also work with your IT team where required to help restore access to critical systems.
Emergency internet provides an alternative connection when your normal broadband, leased line or other primary service has failed. Depending on the location and urgency, we can use 4G/5G, bonded mobile connections, hybrid connectivity or LEO satellite to restore access to critical business systems while the underlying fault is being resolved.
Using connections from multiple mobile networks can improve resilience compared with relying on a single carrier. Where the solution is configured for failover, traffic can move across the remaining connections if one becomes unavailable or degrades. Performance still depends on local network conditions, so we assess available coverage as part of the emergency deployment.
This depends on the solution and your location. Our bonded portable units typically deliver 50–300Mbps. LEO satellite via Starlink typically delivers 100–300Mbps download. We will assess your site and advise on the best option for your requirements.
Yes, if your existing provider will engage with us quickly and allow us to work with them to use your current IP addressing. We are experienced at coordinating with other providers to minimise disruption.
Cost depends on your specific requirements, location, hardware needed and duration. We provide a free, no-obligation quote based on your situation. There are no long-term contracts and no hidden fees.
The emergency connection can remain in place while your normal service is being repaired or restored, with the duration agreed around your requirements. If you later need a permanent backup or resilient connection, we can recommend a separate longer-term solution.
Yes. If you need a longer-term backup or resilience solution after the emergency has passed, we can provide that separately. For permanent multi-connection resilience and automatic failover, see our Hybrid Internet service.
We provide emergency business internet across the UK. The quickest and most suitable recovery option depends on your location, available mobile coverage, site access and what systems need to be restored. We assess those factors before confirming the recommended solution and deployment timescale.
Fill in the form and our team will contact you immediately to discuss your situation and confirm availability. For the fastest response, call us directly.
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